ACCOUNT DIRECTOR

KEY RESPONSIBILITIES

• • Lead and/or oversee day-to-day client relationship management, serving as the lead point of contact for customer(s). 
  • Develop and present POVs/recommendations to clients.
  • Guide the planning, coordination, execution and measurement of client initiatives.
  • Help counsel clients with new and creative ideas and trends.
  • Oversee key account responsibilities including budget tracking and forecasting, operations and internal leadership updates. 
  • Be a motivational, supportive and accountable manager in a fast-paced environment.
  • Oversee the day-to-day requirements needed to complete tasks for assigned account(s) and ensure client satisfaction. 
  • Coordinate client meetings with appropriate representatives from other departments (strategy, sales, creative, production, project management, fabrication, logistics, etc.)
  • Set meeting agendas, pitch concepts and summarize results 
  • Partner with leadership to develop account strategies with an entrepreneurial mindset to generate account sales and growth 
  • Meet deadlines and project budgets in partnership with the producer team.
  • Manage multiple concurrent programs using SFM’s established process framework.
  • Analyze project requirements and work with teams to create methods to achieve goals and maintain a project plan while ensuring quality control.
  • Communicate project objectives and progress to leadership and clients on a regular basis.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS

• 5+ years of relevant experience 
• Self-starter with a positive attitude 
• Ability to handle high-stress situations with effective results 
• Detail-oriented and highly organized multi-tasker with ability to manage competing priorities
• High-quality written and interpersonal communication skills 
• Creative problem-solving skills 
• Ability to work independently and as part of a multidisciplinary team 
• Desire to learn, be continually challenged, and grow 
• Ability and willingness to travel (5+ per month) 

PREFERRED BUT NOT REQUIRED

• Familiarity with camera equipment
• Interest in photography

This is a local position, so candidates must be based in the greater Minneapolis-St. Paul area.

DIVERSITY

Street Factory Media provides equal employment opportunities without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.